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Executive – Quark Pagination October 18, 2007

Posted by mwdev2 in BPO.
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Laserwords Private Limited

Experience:
1 – 5 Years
Location:
Chennai
Compensation:
Rupees 90,000 – 3,00,000
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
* The incumbent should have 2 – 6 yrs experience in Quark Pagination

* Candidate should have good communication skills

* Candidate should be any graduate having experience in ePublishing / Typesetting domain can apply.
Desired Candidate Profile
* Knowledge of XML workflow would be an added advantage

* Knowledge of Template Creation, Layout designing would be an added advantage
Company Profile
Laserwords – Profile

Laserwords was founded in 1983 as a software company, and continues to leverage that capability to provide technology-driven solutions for print and media production. Today we are one of the oldest and most successful independent typesetting companies in India, offering our clients a wealth of experience combined with cutting-edge production techniques.

Laserwords provides comprehensive print and media production services to Global leaders in educational and professional Publishing ranging from School K-12, Higher Education, Academic, Professional and Trade.

Laserwords extends its services to Product management, Composition, New Media, Illustration and Graphic Art, Editorial, XML and Keyboarding.

Laserwords has its Two production wings in Chennai, India, a sizeable full-service production team in Maine, USA, and sales and support offices in multiple locations in the US. Technical and support staff around the globe handle customer queries and route materials.
Contact Details

Company Name:
Laserwords Private Limited

Website:
http://www.laserwords.com

Executive Name:
Executive – Human Resources

Address:
Laserwords Pvt Ltd
Arihant e Park
117/1 L.B Road,Adyar
Chennai – Tamilnadu ,INDI 600020

Email Address:
jobs@laserwords.com

Telephone:
91-044-24421616

Keywords: Quark Pagination, Composition, Composer, Paginator

source   http://www.erozgar.com

Inbound customerservice October 18, 2007

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Top international call center

Experience:
1 – 2 Years
Location:
Chennai
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Process Name: CT4 (Barclays direct channel)
Process Type : High – Voice
Description : Inbound customer support with lead generation.
Shift timings : Rotational shifts. Mostly complete night. The process demands 5 working days with split offs during the week.
Qualification : Any graduate or under graduate
Desired Candidate Profile
The candidates need to have good communication skills
willing to work in night shift
Age- below 26
Company Profile
log in to the web site
Contact Details

Company Name:
Top international call center

Website:
http://www.scalepeak.com

Executive Name:
Rishwana

Address:
New No 129/Old No 65
NCS Complex,Royapettah High Road
Mylapore,Chennai – 600 004
Chennai – Tamilnadu ,INDI 600004

Email Address:
rishwana@scalepeak.com

Telephone:
91-044-42107124,42107125

Keywords: inbound customer services

source   http://www.erozgar.com

SPOT OFFERS FOR CUSTOMER SERVICE EXECUTIVES….CALL US NOW October 18, 2007

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Gratitude India (TM)

Experience:
0 – 5 Years
Location:
Mumbai
Compensation:
Rupees 1,50,000 – 4,00,000
Outstation Candidates willing to Relocate to Mumbai should call 9224593083.
Education:
UG – Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Handling Customer Queries for a Leading International Call Centre. Just give ONE simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us at 9833377228/9833804047/ 9833655288/9833804042
Desired Candidate Profile
Candidates having an excellent command over English and willing to work in Night Shifts shall apply. Candidates already working in International call Centres should expect an excellent salary hike when they apply for this posting. Freshers can apply.
Company Profile
Gratitude India is a Premier Recruitment Consultancy in BPO/ITES/ Call Centre Industry
Contact Details

Company Name:
Gratitude India (TM)

Address:
Gratitude India
508, Palm Spring,
Link Road, Next to Dmart
Malad (W)
Mumbai – Maharashtra ,IND 400064

Email Address:
gratitude_india@rediffmail.com

Telephone:
91-022-9833377228,32568793

Keywords: Team Member, Customer Service Associate, Customer Service Executive, CSR, CSE, CCA, CSO, Customer Service, technical support, call center, BPO , EPICENTER, ESERVE , SUTHERLAND, 3G , ICICI ONESOURCE , EDS , INTELENET, WNS, ACCENTURE, Fresher

source   http://www.erozgar.com

SPOT OFFERS FOR CUSTOMER SERVICE EXECUTIVES….CALL US NOW October 18, 2007

Posted by mwdev2 in BPO.
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Gratitude India (TM)

Experience:
0 – 5 Years
Location:
Mumbai
Compensation:
Rupees 1,50,000 – 4,00,000
Outstation Candidates willing to Relocate to Mumbai should call 9224593083.
Education:
UG – Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Handling Customer Queries for a Leading International Call Centre. Just give ONE simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us at 9833377228/9833804047/ 9833655288/9833804042
Desired Candidate Profile
Candidates having an excellent command over English and willing to work in Night Shifts shall apply. Candidates already working in International call Centres should expect an excellent salary hike when they apply for this posting. Freshers can apply.
Company Profile
Gratitude India is a Premier Recruitment Consultancy in BPO/ITES/ Call Centre Industry
Contact Details

Company Name:
Gratitude India (TM)

Address:
Gratitude India
508, Palm Spring,
Link Road, Next to Dmart
Malad (W)
Mumbai – Maharashtra ,IND 400064

Email Address:
gratitude_india@rediffmail.com

Telephone:
91-022-9833377228,32568793

Keywords: Team Member, Customer Service Associate, Customer Service Executive, CSR, CSE, CCA, CSO, Customer Service, technical support, call center, BPO , EPICENTER, ESERVE , SUTHERLAND, 3G , ICICI ONESOURCE , EDS , INTELENET, WNS, ACCENTURE, Fresher

source   http://www.erozgar.com

HUGE OPENING FOR FRESHER IN CALLCENTER.CALL RACHANA 9916490980 October 18, 2007

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DEWDROP CAREER SOLUTIONS (P) Ltd

Experience:
0 – 2 Years
Location:
Bangalore
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
The ideal candidate should be self motivated, Interactive and fluent in english.
Identify and provide input on unique or recurring customer problems.
Handling inbound/ outbound calls.
Solving customer queries.
Desired Candidate Profile
Graduate or under graduate from any Stream. Should have very good command over English Language and willing to work in rotational shifts. He/ She should be a firm believer in achieving the desired growth of the company.
Company Profile
Our client is the world’s No 1 manufacturer of computer products. Headquartered in the US, our client is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Our client’s climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling standards-based computing products and services. Revenue for the last four quarters totaled 41.4 billion and the company employs approximately 46,000 team members around the globe

Read DEWDROP CAREER SOLUTIONS (P) Ltd Blog
Contact Details

Company Name:
DEWDROP CAREER SOLUTIONS (P) Ltd

Website:
http://www.dewdrop.co.in

Executive Name:
RACHANA

Address:
# 37/38, II Floor, Rama Residency
Bowring Hospital Road,
Shivajinagar
Bangalore – Karnataka ,IN 560 001

Email Address:
rachana@dewdrop.co.in

Telephone:
9916490980

Keywords: bpo , callcenter, international, commmunication, skills, graduates, undergraduate, freshers,

source   http://www.erozgar.com

Template Developer – QuarkXpress October 18, 2007

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Laserwords Private Limited

Experience:
3 – 6 Years
Location:
Chennai
Compensation:
Rupees 1,25,000 – 2,25,000
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
* The incumbent should have 2 – 6 yrs experience in Quarkpress Template Creation
* Candidate should have good communication skills
* Candidate should be any graduate having experience in ePublishing / Typesetting domain can apply.
Desired Candidate Profile
* Knowledge of XML workflow would be an added advantage
Company Profile
Laserwords – Profile

Laserwords was founded in 1983 as a software company, and continues to leverage that capability to provide technology-driven solutions for print and media production. Today we are one of the oldest and most successful independent typesetting companies in India, offering our clients a wealth of experience combined with cutting-edge production techniques.

Laserwords provides comprehensive print and media production services to Global leaders in educational and professional Publishing ranging from School K-12, Higher Education, Academic, Professional and Trade.

Laserwords extends its services to Product management, Composition, New Media, Illustration and Graphic Art, Editorial, XML and Keyboarding.

Laserwords has its Two production wings in Chennai, India, a sizeable full-service production team in Maine, USA, and sales and support offices in multiple locations in the US. Technical and support staff around the globe handle customer queries and route materials.
Contact Details

Company Name:
Laserwords Private Limited

Website:
http://www.laserwords.com

Executive Name:
Executive – Human Resources

Address:
Murugappa
Laserwords Pvt Ltd
Arihant e Park
117/1 L.B Road,Adyar
Chennai – Tamilnadu ,INDI 600020

Email Address:
jobs@laserwords.com

Telephone:
91-044-24421616

Keywords: Quark Template Developer, Layout Designer, Template Creation
source   http://www.erozgar.com

Customer Support Executive October 18, 2007

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International BPO

Experience:
0 – 2 Years
Location:
Chennai
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
1.Any graduates / diploma holders below 30 years of age, with excellent command over English for our outbound US/UK process (Tele-marketing) on a priority basis.

2.Preference would be given to candidates with relevant experience in a telemarketing campaign from international call centers

3.Freshers with good communication skills (Oral & Written) and a passion for Telesales or Telemarketing can also apply.

4.Should be flexible to work in night shifts.
Desired Candidate Profile
1. Freshers can also apply.

2.We don’t entertain candidates pursuing their degree (even in their project stage) through regular course.

3.Candidates pursuing their degree through the correspondence system can apply with excellent communication.
Company Profile
Visit Our website
Contact Details

Company Name:
International BPO

Website:
http://www.scalepeak.com

Executive Name:
Rishwana.M

Address:
New No 129/Old No 65
NCS Complex,Royapettah High Road
Mylapore,Chennai – 600 004
Chennai – Tamilnadu ,INDI 600004

Email Address:
rishwana@scalepeak.com

Telephone:
91-044-42107124,42107125

Keywords: Customer Support Executive
source   http://www.erozgar.com

Customer Support Representative WITH KNWLEDGE OF PUNJABI/GUJARATI October 18, 2007

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SSystems Quest – Jayanagar

Experience:
0 – 1 Years
Location:
Bangalore
Compensation:
Attractive Perk,Medical reimbursement,Transport facility,Cafateria
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Call Centre-Inbound process for US and UK process
Desired Candidate Profile
Graduates or Undergraduates with EXCELLENT COMMUNICATION skill
Basic knowledge in computer
Flexible with shifts
Age limit-18-30yrs
Company Profile
We are a 4yrs old Company, managed by professionals with over 13 yrs industry experience. We offer quality training for software courses, networking courses & call center/BPO.
We also provide 100% job assistance through our inhouse
Contact Details

Company Name:
SSystems Quest – Jayanagar

Website:
http://www.SSYSTEMSQUEST.com

Executive Name:
LUXMI

Address:
SSystems Quest – Jayanagar
11/28, 1st Floor, 11th Main
Above Boots Bazar
Jayanagar IV Blk
Bangalore – Karnataka ,IN 560011

Email Address:
directork@ssystemsquest.com

Telephone:
91-080-41301814,41301815

Keywords: Customer Care officer , Technical Care officer

source   http://www.erozgar.com

Soft Skills Trainers October 18, 2007

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Client of Network Search

Experience:
3 – 7 Years
Location:
Mumbai, Delhi/NCR, Jalandhar
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Delivering Training Program as per the Module. Understanding the context of the program. Excellent relationship with clients for future business. Soft Skills Workshops covering topics on Interpersonal skills, Presentation Skills, Busines writing etc.
Desired Candidate Profile
Delivering Training Program as per the Module. Understanding the context of the program. Excellent relationship with clients for future business. Soft Skills Workshops covering topics on Interpersonal skills, Presentation Skills, Busines writing etc.
Company Profile
A Reputed Company
Contact Details

Company Name:
Client of Network Search

Executive Name:
Renu Grover

Email Address:
nsearch@bol.net.in

Telephone:
9811235600,95-124-2356361

Keywords: 4 – 5 years of work experience in training preferably from Training/ sales/ Insurance background.

source   http://www.erozgar.com

EARN RS 28000 PLUS INCENTIVES PER MONTH IN A LEADING CALL CENTRE October 18, 2007

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Gratitude India (TM)

Experience:
6 – 11 Years
Location:
Mumbai
Compensation:
Rupees 1,50,000 – 4,00,000
Outstation Candidates willing to Relocate to Mumbai should call 9224593083.
Education:
UG – Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Handling Customer Queries for a Leading International Call Centre. Just give ONE simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us at 9833377228/9833804047/ 9833655288/9833804042
Desired Candidate Profile
Candidates having an excellent command over English and willing to work in Night Shifts shall apply. Candidates already working in International call Centres should expect an excellent salary hike when they apply for this posting. Freshers can apply.
Company Profile
Gratitude India is a Premier Recruitment Consultancy in BPO/ITES/ Call Centre Industry
Contact Details

Company Name:
Gratitude India (TM)

Address:
Gratitude India
508, Palm Spring,
Link Road, Next to Dmart
Malad (W)
Mumbai – Maharashtra ,IND 400064

Email Address:
gratitude_india@rediffmail.com

Telephone:
91-022-9833377228,32568793

Keywords: Team Member, Customer Service Associate, Customer Service Executive, CSR, CSE, CCA, CSO, Customer Service, technical support, call center, BPO , EPICENTER, ESERVE , SUTHERLAND, 3G , ICICI ONESOURCE , EDS , INTELENET, WNS, ACCENTURE, Fresher

source   http://www.erozgar.com

Trainee Engineers October 18, 2007

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NDS InfoServ – leading BPO service provider

Experience:
0 – 1 Years
Location:
Mumbai
Compensation:
Rupees 1,00,000 – 2,00,000
Attractive performance incentives
Education:
UG – B.Tech/B.E. – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description

You will be inducted and trained to work as a Team Leader in our BPO operations. Your job as a Team leader will consist of:
* Coordination of the BPO projects for our US clients.
* Ensuring that the project assigned to you is functioning as per the client specifications and the all the members of the team are performing as per the standards.
* Oversee the QC function of the project Provide training to new team members.
* Interact with the US client and take their feedback on any process issues.
Desired Candidate Profile
You should be an graduate/diploma in engineering
You should have some basic knowledge of Computers and databases.
You should have good communication abilities.
Company Profile
NDS offers a robust portfolio of business services such as transaction processing in the areas of healthcare, mortgage and Insurance to mid size and Fortune 1000 companies.
We believe in applying the rights mix of technology and process-engineering solutions to create offerings that help our customers increase their efficiencies and at the same time improve the quality of their products.
Contact Details

Company Name:
NDS InfoServ – leading BPO service provider

Website:
http://www.ndsinfo.com

Email Address:
jobs@ndsinfo.com

Keywords: graduate Engineers, Trainees

source   http://www.erozgar.com

Job Opportunity for International Call Center call Rachana 9916490980 October 18, 2007

Posted by mwdev2 in BPO.
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DEWDROP CAREER SOLUTIONS (P) Ltd

Experience:
0 – 2 Years
Location:
Bangalore
Compensation:
Rupees 1,00,000 – 2,75,000
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
The ideal candidate should be self motivated, Interactive and fluent in english.
Identify and provide input on unique or recurring customer problems.
Handling inbound/ outbound calls.
Solving customer queries.
Desired Candidate Profile
Graduate or under graduate from any Stream. Should have very good command over English Language and willing to work in rotational shifts. He/ She should be a firm believer in achieving the desired growth of the company.
Company Profile
Our client is the world’s No 1 manufacturer of computer products. Headquartered in the US, our client is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Our client’s climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling standards-based computing products and services. Revenue for the last four quarters totaled 41.4 billion and the company employs approximately 46,000 team members around the globe

Read DEWDROP CAREER SOLUTIONS (P) Ltd Blog
Contact Details

Company Name:
DEWDROP CAREER SOLUTIONS (P) Ltd

Executive Name:
RACHANA-9916490980

Address:
# 37/38, II Floor, Rama Residency
Bowring Hospital Road,
Shivajinagar
Bangalore – Karnataka ,IN 560 001

Email Address:
rachana@dewdrop.co.in

Telephone:
9916490980

Keywords: bpo , callcenter, international, commmunication, skills, graduates, undergraduate, freshers,

source   http://www.erozgar.com

SPOT OFFER! IN BPO FOR TECHNICAL SUPPORT CALL-64017319 October 18, 2007

Posted by mwdev2 in BPO.
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BPOzitions

Experience:
0 – 1 Years
Location:
Pune
Compensation:
Rupees 1,25,000 – 2,00,000
Education:
UG – B.Tech/B.E. – Any Specialization

Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Attending inbound international calls.
- Solving customer queries.
- Answering to customers of US
- Managing and updating customer & client database.
- Building a fruitful and cherishing relationship with the client.
- World class infrastructure including a state of the art gymnasium
- Subsidized meal scheme
- Insurance coverage for self & dependants
Desired Candidate Profile
- Graduate / Undergrad / Post Grad / Diploma Holders
- Excellent command over spoken English with respect to grammar, sentence construction and clarity issues.
- Have the flexibility to work in shifts.
- Confident and self motivating attitude.
- High levels of enthusiasm.
- Ability to work as part of a team.
- Positive attitude and value based outlook.
- Patience and adaptability.
- Proactive approach and an ability to take initiative and work in a fast paced environment.
- Age limit 18-48 yrs
Company Profile
BPOZITIONS a class apart, is a company specializing in the domain of I.T and is focused in delivering best-in-class solutions and services in HR enabled by stringent and inherent quality standards, cutting edge technology and state of art infrastructure & Recruting for Leading BPO’s in Pune.

Our clients are leading providers of BPO services in PUNE. They are the fastest growing organizations in a sea of up coming call centres. They are here to give you a life time career opportunity and groom you into a well distinguished person. With the clients we have, you would enjoy not only work but also their culture, their ambience as also the environment. You have an opportunity to learn and earn with many clients that we are working with. All you need to have is an attitude to work, a desire to grow and an interest to learn. Whats more, our clients give you excellent opportunities to grow within the organization itself. You need to be a constant performer, and your efforts are aptly rewarded. So if you are looking out for opportunities into call centres, and want to work with the leading names in the industry, all you need to do is walk in to our office with a copy of your resume.

.
Contact Details

Company Name:
BPOzitions

Website:
http://www.bpozitions.com

Executive Name:
DEEPA

Address:
BPOzitions
#13, 4th Floor, SHAN HIRA Building,
Above Titan showroom,
M.G. Road, Camp
Pune – Maharashtra ,INDIA 411001

Email Address:
deepa@bpozitions.com

Telephone:
020-64017319

Keywords: Cse , voice , Non Tech , Tech, Semi tech , UKUScce , csa , International call center , inbound , outbound , nightshifts , undergraduate , bpo , customer care , customer service , telecalling.

source   http://www.erozgar.com

Illustrators October 18, 2007

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Laserwords Private Limited

Experience:
1 – 5 Years
Location:
Chennai
Education:
UG – Any Graduate – Any Specialization

PG – Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
The incumbent should have 1 – 5 years of working experience in Illustrator

Candidate should have creative drawing and a good knowledge publishing related graphics
Desired Candidate Profile
* Candidate should be a graduate, Fine Arts candidates would be an added advantage.

* Candidate should have good communication skill.
Company Profile
Laserwords was founded in 1983 as a software company, and continues to leverage that capability to provide technology-driven solutions for print and media production. Today we are one of the oldest and most successful independent typesetting companies in India, offering our clients a wealth of experience combined with cutting-edge production techniques.

Laserwords provides comprehensive print and media production services to Global leaders in educational and professional Publishing ranging from School K-12, Higher Education, Academic, Professional and Trade.

Laserwords extends its services to Product management, Composition, New Media, Illustration and Graphic Art, Editorial, XML and Keyboarding.

Laserwords has its Two production wings in Chennai, India, a sizeable full-service production team in Maine, USA, and sales and support offices in multiple locations in the US. Technical and support staff around the globe handle customer queries and route materials.
Contact Details

Company Name:
Laserwords Private Limited

Website:
http://www.laserwords.com

Executive Name:
Executive – Human Resources

Address:
Murugappa
Laserwords Pvt Ltd
Arihant e Park
117/1 L.B Road,Adyar
Chennai – Tamilnadu ,INDI 600020

Email Address:
jobs@laserwords.com

Telephone:
91-044-24421616

Keywords: Graphics Artist, Illustrator, Graphic Designer

source   http://www.erozgar.com

Customer Support Executive October 18, 2007

Posted by mwdev2 in BPO.
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Top BPO in industries

Experience:
0 – 1 Years
Location:
Chennai
Compensation:
Rupees 70,000 – 1,25,000
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Qualification : Any Graduate
Key Skill : Good Communication Skills.
Experiences : Candidates should have experience in Health Care. Willing to work in Night Shift
Salary: Depending Upon the Experience.
Total Experience: 0-1yrs (Fresher are preferred).
Desired Candidate Profile
Qualification : Any Graduate
Key Skill : Good Communication Skills.
Experiences : Candidates should have experience in Health Care. Willing to work in Night Shift
Salary: Depending Upon the Experience.
Total Experience: 0-1yrs (Fresher are preferred).
Company Profile
log in to web site.
Contact Details

Company Name:
Top BPO in industries

Website:
http://www.scale peak .com

Executive Name:
Rishwana.M

Address:
New No 129/Old No 65
NCS Complex,Royapettah High Road
Mylapore,Chennai – 600 004
Chennai – Tamilnadu ,INDI 600004

Email Address:
rishwana@scalepeak.com

Telephone:
91-044-42107124,42107125

Keywords: Health care BPO

source   http://www.erozgar.com

Solution Design and Transition Manager October 18, 2007

Posted by mwdev2 in BPO.
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ProVisio HR

Experience:
3 – 8 Years
Location:
Bangalore
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Reporting To:
Head Solution Design and Transition or Program Manager depending on the project.
Purpose of the position:
Overall responsibility of successfully migrating the processes from the client’s site and achieving metrics.
Key result Areas:
Solution Design
Work on Feasibility study
Create solution design which captures elements of process, people and technology in the time period defined.
Transition
Implement the solution design according to the project
Coordinate with support functions to ensure implementation timelines
Client Interactions
Primary source of contact with the client team during the transition phase
Desired Candidate Profile
Skill sets
A post-graduate from a reputed institute from any stream.
Experience in migrating processes for US/ UK clients
Good communication skills
3-5 years of experience out of which at least 2 years experience in migrating processes.
Excellent People Management Skills
Willing to take on challenging assignments
Substantial client interaction experience.
Company Profile
ProVisio HR
Contact Details

Company Name:
ProVisio HR

Website:
http://www.provisiohr.com

Executive Name:
Rekha

Address:
Janardhan Towers
Residency Road
Bangalore – Karnataka ,IN 560025

Email Address:
rekha@provisiohr.com

Telephone:
91-80-40397124

Keywords: Transition Manager, Migration Manager, Mobilization Manager, Solutioning, Designing, Manager, Transition, Asst.Manager, Migration, Transition, Mobilization
source   http://www.erozgar.com

Associate Systems Engineers October 18, 2007

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R2K Software India Pvt Ltd.

Experience:
2 – 4 Years
Location:
Bangalore
Compensation:
Among best in the industry
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
R2K India is looking for Associate Systems Engineers. We offer an enjoyable working environment with immense growth opportunities.
The responsibilities of the position are:
Monitor R2K customer’s problem tracking system for new service requests and provide second level troubleshooting support and problem resolution.
Manage escalation of issues to R2K engineering staff or 3rd party product vendors as required
Deploy change requests/vendor product upgrades to customer’s test and production environments
Perform general systems administration and maintenance of customer’s test and production environments
Perform proactive systems monitoring and investigate automated problem alert notifications.
Desired Candidate Profile
The requirements are:
A first class bachelors degree
Diploma in computer applications from any recognized institute
Good analytical and problem solving skills
Aptitude and attitude towards customer problems and their solutions
Must be a fast learner
Exceptional communication skills
Minimum 2 years experience in a Technical call center catering to US/UK customers
Understanding of Microsoft server technologies (Win2000, 2003 servers) is desired
Knowledge of MS SQL Server highly desirable

Please note that this position will require willingness to work in night shifts (US Eastern time 8AM to 6PM) and according to US work and holiday schedules. Some occasional coverage outside of these core hours may be needed to support application releases and upgrades.

Please send your resumes to india.careers@r2k.co.in with ASSOCIATE_SYSTEMS_ENGINEER as the subject line.
Company Profile
Headquartered in the heart of New York City’s financial district, R2K is a top-tier IT consulting services firm serving Fortune 1000 companies in a wide range of industries, including finance, banking, insurance, healthcare, manufacturing, and sports & entertainment. Focused on Enterprise Content Management and Business Process Management solutions, R2K offers its customers a full range of services including new enterprise implementations, application support, and system integration. As a premier partner of the leading ECM product companies IBM FileNet, EMC Documentum, and Microsoft (Sharepoint) and data capture products Kofax, Captiva, and Captaris Rightfax, R2K provides enterprise content management solutions end to end.

R2K’s India development center is based in Bangalore. R2K India is a key component of R2K’s global strategy, with responsibilities for delivering solutions to the North American, European, and Asia Pacific customers.
Contact Details

Company Name:
R2K Software India Pvt Ltd.

Website:
http://www.r2k.co.in

Executive Name:
Sapna Yadav…

Address:
R2K Software India Pvt Ltd
150/2, Embassy Point
First Floor
Infantry Road
Bangalore – Karnataka ,IN 560001

Email Address:
india.careers@r2k.co.in

Telephone:
91-080-30583000

Fax:
30583015

Keywords: Executive, BPO, ITES, support, customer, call center

source   http://www.erozgar.com

CALL 9833804047 AND BOOK YOUR INTERVIEW SLOTS ON THE PHONE October 18, 2007

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Gratitude India (TM)

Experience:
0 – 5 Years
Location:
Mumbai
Compensation:
Rupees 1,50,000 – 4,00,000
Outstation Candidates willing to Relocate to Mumbai should call 9224593083.
Education:
UG – Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Handling Customer Queries for a Leading International Call Centre. Just give ONE simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us at 9833377228/9833804047/ 9833655288/9833804042
Desired Candidate Profile
Candidates having an excellent command over English and willing to work in Night Shifts shall apply. Candidates already working in International call Centres should expect an excellent salary hike when they apply for this posting. Freshers can apply.
Company Profile
Gratitude India is a Premier Recruitment Consultancy in BPO/ITES/ Call Centre Industry
Contact Details

Company Name:
Gratitude India (TM)

Address:
Gratitude India
508, Palm Spring,
Link Road, Next to Dmart
Malad (W)
Mumbai – Maharashtra ,IND 400064

Email Address:
gratitude_india@rediffmail.com

Telephone:
91-022-9833377228,32568793

Keywords: Team Member, Customer Service Associate, Customer Service Executive, CSR, CSE, CCA, CSO, Customer Service, technical support, call center, BPO , EPICENTER, ESERVE , SUTHERLAND, 3G , ICICI ONESOURCE , EDS , INTELENET, WNS, ACCENTURE, Fresher

source   http://www.erozgar.com

CUSTOMER SUPPORT EXECUTIVES (Walk in interview) October 18, 2007

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KRISVIN PERSONNEL

Experience:
0 – 4 Years
Location:
Bangalore
Compensation:
Negotiable
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
-Processing of Health/Medical Insurance Claims;
-Attending to customer queries to their satisfaction;
-Meet the set targets in relation to processing of claim documents.
Desired Candidate Profile
-Graduates, Male/Female, with excellent communication skills;
- Good inter-personal and analytical skills;
- Willing to work on shift basis- including night shifts;
- Freshers may also apply
Company Profile
A client of Krisvin, a major BPO company located in Bangalore and engaged in processing of medical insurance claims on behalf of its client companies in USA.
Contact Details

Company Name:
KRISVIN PERSONNEL

Website:
http://www.krisvinpersonnel.com

Executive Name:
Sushma

Address:
Krisvin Personnel
#3136,Vybhava Complex
13th Cross,7th Main
HAL 2nd Stage
Bangalore – Karnataka ,In 560008

Email Address:
cybmagic@vsnl.com

Telephone:
91-080-41261094,41255673

Keywords: Customer Support Executives, Customer Relations Executives, Business Process Executives

source   http://www.erozgar.com

Technical Support Engineer October 18, 2007

Posted by mwdev2 in BPO, IT.
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Top MNC Client

Experience:
1 – 5 Years
Location:
Bangalore
Education:
UG – Any Graduate – Any Specialization
Industry Type:
IT-Software/ Software Services
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Will be responsible for supporting Web applications / Network/ ISP related support for our clients in the US or UK. Desktop Support Engineers ARE NOT required.
Timing will be 7:30pm for US support.
Desired Candidate Profile
Technical Support Engineers with 1+ yrs of experience in US or UK voice process is a MUST. Non US/UK experienced engineers NEED NOT APPLY. Strong NEtworking, ISP, Internet knowledge is a MUST
Company Profile
US headquartered MNC with 60,000 employees worldwide. Worldleader in Networking Domain
Contact Details

Company Name:
Top MNC Client

Email Address:
jobs@aecconsult.com

Keywords: Technical Support, Tech Support, Network Support, ISP Support, Software support, ISP, techsupport, technicalsupport

source   http://www.erozgar.com

IT security manager, policy and audit od datacenters October 18, 2007

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purple patch

Experience:
4 – 7 Years
Location:
Noida
Compensation:
Rupees 3,50,000 – 6,00,000
Education:
UG – BCA – Computers
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
4-5yrs exp as ITsec manager pref in a call center
experience in all security aspects like Database security, password security, middle man security, (LAN/WAN), web security, desktop securit, responsible for all call center machinery
Desired Candidate Profile
good presentation, communication, management, team skills
Company Profile
For esselgroup of companies concern in noida in DTH business
Contact Details

Company Name:
purple patch

Email Address:
hr@purplepatchindia.com

Telephone:
09373180007

Keywords: IT security manager, 4yrs + EXP

source   http://www.erozgar.com

Voice & Accent Trainer October 18, 2007

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Client of Network Search

Experience:
3 – 5 Years
Location:
Mumbai, Pune, Delhi/NCR
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Graduate/Dip Computers with 3-5 years of work experience.
To provide Voice & Accent Training.Identification, Evaluation and Preparation of map for training. Designing, Developing, Updating and Delivering Training modules. Good communication skills
Desired Candidate Profile
Graduate/Dip Computers with 3-5 years of work experience.
To provide Voice & Accent Training.Identification, Evaluation and Preparation of map for training. Designing, Developing, Updating and Delivering Training modules. Good communication skills
Company Profile
A Reputed Company
Contact Details

Company Name:
Client of Network Search

Executive Name:
Renu Grover

Email Address:
nsearch@bol.net.in

Telephone:
9811235600,95-124-2356361

Keywords: very good communication skills.

source   http://www.erozgar.com

Voice & Accent Trainer October 18, 2007

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Client of Network Search

Experience:
3 – 5 Years
Location:
Mumbai, Pune, Delhi/NCR
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Graduate/Dip Computers with 3-5 years of work experience.
To provide Voice & Accent Training.Identification, Evaluation and Preparation of map for training. Designing, Developing, Updating and Delivering Training modules. Good communication skills
Desired Candidate Profile
Graduate/Dip Computers with 3-5 years of work experience.
To provide Voice & Accent Training.Identification, Evaluation and Preparation of map for training. Designing, Developing, Updating and Delivering Training modules. Good communication skills
Company Profile
A Reputed Company
Contact Details

Company Name:
Client of Network Search

Executive Name:
Renu Grover

Email Address:
nsearch@bol.net.in

Telephone:
9811235600,95-124-2356361

Keywords: very good communication skills.

source   http://www.erozgar.com

Technical support executive,customer support executive October 18, 2007

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SSystems Quest – Jayanagar

Experience:
0 – 2 Years
Location:
Bangalore
Compensation:
Attractive perks,health insurance,transport facility,cafetaria
Education:
UG – Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Inbound and outbound process for US,UK and Canadian shifts
Basic knowledge in hardware and networking
Desired Candidate Profile
Graduates or Undergraduates with excellent communication skills
Basic knowledge in hardware and networking
Age limit-18-30yrs
Good sales skills
0-2yrs of experience(
Flexible with shifts
Company Profile
We are a 4yrs old Company, managed by professionals with over 13 yrs industry experience. We offer quality training for software courses, networking courses & call center/BPO.

We also
Contact Details

Company Name:
SSystems Quest – Jayanagar

Website:
http://www.ssystemsquest.com

Executive Name:
luxmi

Address:
SSystems Quest – Jayanagar
11/28, 1st Floor, 11th Main
Above Boots Bazar
Jayanagar IV Blk
Bangalore – Karnataka ,IN 560011

Email Address:
directork@ssystemsquest.com

Telephone:
91-080-41301814,41301815

Keywords: Technical support executive , Customer support executive
source   http://www.erozgar.com

EDP Officers October 18, 2007

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NDS InfoServ – leading IT/BPO company

Experience:
0 – 4 Years
Location:
Mumbai
Compensation:
Rupees 1,25,000 – 2,50,000
Attractive incentives
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description

You will be inducted and trained to work as a Team Leader in our BPO operations.
Your job as a Team leader will consist of:
Coordination of the BPO projects for our US clients.
Ensuring that the project assigned to you is functioning as per the client specifications and the all the members of the team are performing as per the standards.
Oversee the QC function of the project
Provide training to new team members
Interact with the US client and take their feedback on any process issues.
Desired Candidate Profile
You should be a Graduate/Diploma/Engineer
NIIT
Familiar with using Computers
Good communication skills.
Company Profile
NDS offers a robust portfolio of business services such astransaction processing in the areas of Healthcare, Insuranceand Mortgage to mid size and Fortune 1000 companies.

We believe in applying the rights mix of technology and process-engineering solutions to create offerings that help our customers increase their efficiencies and at the same time improve the quality of their products.
Contact Details

Company Name:
NDS InfoServ – leading IT/BPO company

Website:
http://www.ndsinfo.com

Email Address:
jobs@ndsinfo.com

Keywords: EDP, data processing, team leader

source   http://www.erozgar.com

CALL CENTER. CUSTOMER SUPPORT/TECHNICAL SUPPORT CALL RACHANA9916490980 October 18, 2007

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DEWDROPCAREER SOLUTION

Experience:
0 – 2 Years
Location:
Bangalore
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
A VERY IMPORTANT PARAMETER
ANY ONE WHO CAN SPEAK ENGLISH N PRIETY GOOD IN IT KINDLY CALL RACHANA 9916490980
Excellent communication skills, Customer oriented, Aggressive, Prior call center experience is an added advantage
Interacting with Clients Abroad.
Sorting out of customer queries with efficiency.
Desired Candidate Profile
If you want to be part of a company that finds itself in the Fortune 50 list then do apply

rachana@dewdropdrop.co.in RACHANA 9916490980

Candidate Skill Sets:

Primary skills:
- Excellent communication skills.
- Command on English language
- Basic knowledge of computer hardware.
- Spontaneous, high drive and result oriented
- Customer sensitive and positive attitude.

Prior work experience in a call center in a voice based process for at least a period of 3 months to 3 years.
If you would be interested in this fantastic opportunity then mail in your cv to
Company Profile
Our client is the world’s No 1 manufacturer of computer products. Headquartered in the US, our client is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Our client’s climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling standards-based computing products and services. Revenue for the last four quarters totaled $41.4 billion and the company employs approximately 46,000 team members around the globe.

Read DEWDROPCAREER SOLUTION Blog
Contact Details

Company Name:
DEWDROPCAREER SOLUTION

Website:
http://www.dewdrop.co.in

Executive Name:
RACHANA 9916490980

Address:
# 37/38, II Floor, Rama Residency
Bowring Hospital Road,
Shivajinagar
Bangalore – Karnataka ,IN 560 001

Email Address:
rachana@dewdrop.co.in

Telephone:
9916490980

Keywords: Good salary global exposure sky rocketing growth.

source   http://www.erozgar.com

Project Manager October 18, 2007

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Laserwords Private Limited

Experience:
3 – 5 Years
Location:
Chennai
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
* Candidate should have 3 – 5 years experience in handling Project Management
* Candidate should have handled client requirements
* Should be capable of liaising with overseas clients and high-profile authors
* The incumbent will be responsible for monitoring production, meeting scheduls and maintaining quality
Desired Candidate Profile
* Candidate should be a Graduate/ Post Graduate with excellent communication skills
* Candidate should have pleasing personalitya and good interpersonal relationship skills
Company Profile
Laserwords was founded in 1983 as a software company, and continues to leverage that capability to provide technology-driven solutions for print and media production. Today we are one of the oldest and most successful independent typesetting companies in India, offering our clients a wealth of experience combined with cutting-edge production techniques.

Laserwords provides comprehensive print and media production services to Global leaders in educational and professional Publishing ranging from School K-12, Higher Education, Academic, Professional and Trade.

Laserwords extends its services to Product management, Composition, New Media, Illustration and Graphic Art, Editorial, XML and Keyboarding.

Laserwords has its Two production wings in Chennai, India, a sizeable full-service production team in Maine, USA, and sales and support offices in multiple locations in the US. Technical and support staff around the globe handle customer queries and route materials.
Contact Details

Company Name:
Laserwords Private Limited

Website:
http://www.laserwords.com

Executive Name:
HR Manager

Address:
Murugappa
Laserwords Pvt Ltd
Arihant e Park
117/1 L.B Road,Adyar
Chennai – Tamilnadu ,INDI 600020

Email Address:
shankar@laserwords.com

Telephone:
91-044-24421616

Keywords: Project Manager

source   http://www.erozgar.com

Urgent Requirement in A Reputed International Call Center (Voice ) October 18, 2007

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Teamlease Services Pvt Ltd

Experience:
0 – 2 Years
Location:
Chennai,
India
Compensation:
Rupees 1,00,000 – 2,00,000
Excellent benefits such as Special allowance, Very good amount of Incentives, medical insurance, employee referal scheme ect would be provided.
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Our Client , a Captive multinational firm, catering to banking services (front end & back end) for international customers , needs professionals to handle the team of frontline agents.

# You would be a part of a process which is still in its PILOT phase providing a career path that would lead to higher roles within a very short span.
# Would involve handling US/UK customers, assisting them with online banking & also provide assistance for customer queries giving an end to end resolution .
# Would involve first and second shifts with shift differential component & cab facilities provided.
# A 40 hour work week with weekends off .
Desired Candidate Profile
# Ideal candidates should have good command over English-Writte & Oral.
# Graduates or Under Graduates can apply(12th std mandatory).
# Should be comfortable to work in flexible shifts.
# Should possess documents supporting academics & work experience.
# The applicant should be within the age limit of 20 to 32yrs.
Company Profile
TeamLease Services Pvt Ltd (TeamLease) is India’s Largest Temping Company providing a range of Staffing Solutions to its client partners. Established in 2001, TeamLease currently employs over 60,000 Associates across industries and functions.

With a Pan India presence spanning across 12 major cities – Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi, Goa, Hyderabad, Kochi, Kolkata, Lucknow, Mumbai, Pune and consistent increase in scale of operations, we have become an efficient resource partner offering Staffing Solutions.
Contact Details

Company Name:
Teamlease Services Pvt Ltd

Website:
http://www.teamlease.com

Executive Name:
Prathiba. N

Address:
81 (Old #36),VukanTowers, 3rd Floor
Thirumalai Pillai Road
T Nagar
Chennai – Tamilnadu ,INDI 600017

Email Address:
prathibac@teamlease.com

Telephone:
91-044-43901157/ 98842 40087

Keywords: Excellent Fluency In English

source   http://www.erozgar.com

inbound customer support executive October 18, 2007

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For reputed concern

Experience:
0 – 2 Years
Location:
Chennai
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Any graduates / diploma holders below 30 years of age, with excellent command over English for our outbound US/UK process.
2.Preference would be given to candidates with relevant experience in a telemarketing campaign from international call centers

Freshers with good communication skills (Oral & Written) and a passion for Telesales or Telemarketing can also apply.
Should be flexible to work in night shifts..
Desired Candidate Profile
Involves handling inbound Calls and resolving customer queries. Involves updating customers on latest information on a product or service. Should be comfortable work in Shift Basis. Should have excellent communication skills. Should be patient enough to handle any kind of customer queries. Attractive incentives and perks depending upon the individual’s performance would be rewarded.
Company Profile
visit the company website
Contact Details

Company Name:
For reputed concern

Website:
http://www.scalepeak.com

Executive Name:
Rishwana.M

Address:
New No 129/Old No 65
NCS Complex,Royapettah High Road
Mylapore,Chennai – 600 004
Chennai – Tamilnadu ,INDI 600004

Email Address:
rishwana@scalepeak.com

Telephone:
91-044-42107124,42107125

Keywords: Good communication skill

source   http://www.erozgar.com

WANT TO JOIN CALL CENTER IN PUNE October 18, 2007

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BPOzitions

Experience:
1 – 2 Years
Location:
Pune
Compensation:
Rupees 1,50,000 – 2,00,000
Education:
UG – Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Attending inbound international calls.
- Solving customer queries.
- Answering to customers of US
- Managing and updating customer & client database.
- Building a fruitful and cherishing relationship with the client.
- World class infrastructure including a state of the art gymnasium
- Subsidized meal scheme
- Insurance coverage for self & dependants
Desired Candidate Profile
- Graduate / Undergrad / Post Grad / Diploma Holders
- Excellent command over spoken English with respect to grammar, sentence construction and clarity issues.
- Have the flexibility to work in shifts.
- Confident and self motivating attitude.
- High levels of enthusiasm.
- Ability to work as part of a team.
- Positive attitude and value based outlook.
- Patience and adaptability.
- Proactive approach and an ability to take initiative and work in a fast paced environment.
- Age limit 18-48 yrs
Company Profile
BPOZITIONS a class apart, is a company specializing in the domain of I.T and is focused in delivering best-in-class solutions and services in HR enabled by stringent and inherent quality standards, cutting edge technology and state of art infrastructure & Recruting for Leading BPO’s in Pune.

Our clients are leading providers of BPO services in PUNE. They are the fastest growing organizations in a sea of up coming call centres. They are here to give you a life time career opportunity and groom you into a well distinguished person. With the clients we have, you would enjoy not only work but also their culture, their ambience as also the environment. You have an opportunity to learn and earn with many clients that we are working with. All you need to have is an attitude to work, a desire to grow and an interest to learn. Whats more, our clients give you excellent opportunities to grow within the organization itself. You need to be a constant performer, and your efforts are aptly rewarded. So if you are looking out for opportunities into call centres, and want to work with the leading names in the industry, all you need to do is walk in to our office with a copy of your resume.

.
Contact Details

Company Name:
BPOzitions

Website:
http://www.bpozitions.com

Executive Name:
DEEPA

Address:
BPOzitions
#13, 4th Floor, SHAN HIRA Building,
Above Titan showroom,
M.G. Road, Camp
Pune – Maharashtra ,INDIA 411001

Email Address:
deepa@bpozitions.com

Telephone:
020-64017319

Keywords: Cse , voice , Non Tech , Tech, Semi tech , UKUScce , csa , International call center , inbound , outbound , nightshifts , undergraduate , bpo , customer care , customer service , telecalling.
source   http://www.erozgar.com

BPO Companies looking for CSR / Call Center Executive October 18, 2007

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OMEGA HEALTHCARE PVT LTD

Experience:
0 – 2 Years
Location:
Bangalore
Compensation:
Rupees 1,00,000 – 1,50,000
Walkin Today
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
INBOUND & OUTBOUND CUSTOMER SUPPORT / SR CUSTOMER SUPPORT
SOLVING QUERIES OF US CUSTOMERS
Desired Candidate Profile
Excellent Spoken English with a neutral accent and reasonably good written communication skills.
Company Profile
Omega Health Care is one of the fastest growing & one of the leading heath care BPO Companies in India
Contact Details

Company Name:
OMEGA HEALTHCARE PVT LTD

Website:
http://www.jtsinstitute.in

Executive Name:
SACHIN

Address:
#35, Infantry Road
Bangalore – Karnataka ,IN 560001

Email Address:
career@jtsinstitute.com

Telephone:
91-080-41130572,41130573

Keywords: Call Center Executives, with or without experience, CSR, telecallers

source   http://www.erozgar.com

Head-Customer Service Delivery October 18, 2007

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A Client Of Elgiva Business Solutions Pvt Ltd

Experience:
10 – 12 Years
Location:
Bangalore, Pune
Education:
UG – Any Graduate – Any Specialization
Industry Type:
Telcom/ISP
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
1.Ensure that both the service deliveries as well as the customer care teams are backed up by a strong presence to enable seamless cross-company, cross-geography coordination in the service of the customers.
2.Managing Care and Delivery functions for both Postpaid and Prepaid base.
3.Create and manage strong, empowered teams at all levels to take care of service provisioning as well as for the resolution of issues to nurture smooth and efficient customer services.
4.Inter-departmental coordination with Sales, Marketing, Network, IT, Legal, Commercial, Finance and functions within CSD.
5.Management of large no of outsourced agencies, which is Telecalling & Field, Documentation Verification & Activations, and Scanning.
6.Constant improvement in the overall process via checking the complaints/queries/requests captured by Call centre.
7.Planning & executing churn & retention management strategies; to keep low churn %. Carry out proactive & reactive retention activities/programmes to achieve churn targets.
Desired Candidate Profile
1.MBA with 10-12 years experience, with at least 8 years in Telecom.
2.Lead, recruit, train, motivate & monitor the performance of team members to ensure achievement of individual and department goals/targets.
3.Develop staff for higher-level responsibilities by constant coaching/ mentoring/ counseling.
4.Ability to support and sustain a positive work environment that fosters team performance with strong communication and relationship management skills.
Company Profile
A Client of Elgiva Business Solutions Pvt Ltd.

ABOUT US :
ELGIVA BUSINESS SOLUTIONS PVT LTD is an emerging leader in Executive Search. At ELGIVA our approach to search is simple but disciplined. ELGIVA is building a tradition of providing professional, personalized, high quality services; tailor made to suit your individual needs and requirements.
We have experience in the non-IT Sectors such as FMCG, Retail, Telecom, Manufacturing, HealthCare, Banking, Insurance, Financial Services and Research among others. Our forte is in identifying talent for Senior Management positions to Middle Management levels. We undertake placements for both Domestic and International clients, and have ongoing engagements with several large MNC’s within India and abroad.
INTERNATIONAL AFFILIATIONS :
ELGIVA is affiliated with a world leader in the Employment services having a network of 4300 offices in 67 countries and territories. Thus providing ELGIVA with the phenomenal depth and reach on a global basis.
Our success is our ability to connect the right people to the best Companies.

ABOUT OUR CLIENT :
A leading Telecom Company.

KINDLY APPLY ONLY IF YOUR PROFILE MATCHES THE JOB DESCRIPTION MENTIONED
Contact Details

Company Name:
A Client Of Elgiva Business Solutions Pvt Ltd

Executive Name:
Iona

Email Address:
rema@elgiva.biz

Telephone:
9946039336

Keywords: retention , customer care , credit verification , churn management,

source   http://www.erozgar.com

Its time to get offer in MNC for voice October 18, 2007

Posted by mwdev2 in BPO.
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Client of NEXT

Experience:
0 – 2 Years
Location:
Chennai
Compensation:
Rupees 1,75,000 – 2,75,000
‘Attractive salary + Incentives’
Education:
UG – Any Graduate – Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Involves handling outbound Calls and resolving customer queries.
Involves updating customers on latest information on a product or service.
Should be comfortable work in Shift Basis.
Should have excellent communication skills.
Should be patient enough to handle any kind of customer queries.
Attractive incentives and perks depending upon the individual’s performance would be rewarded.
Involves interacting with US Customers (Night Shift).
Desired Candidate Profile
Education Qualification: Any Graduate/ Post Graduate/Diploma(2+3yrs)
Building a rapport with customers.
Age criteria: Restricted up to 32 years.
Candidates with relevant experience in a voice based
International or domestic Call centre will be an advantage to consider.
Involves working in Night shifts.
Excellent Communication Skills.

NOTE: Position open only for Local candidates (Chennai)

For further Clarification feel free to walk-in (10am to 3pm) at Next or call us:

NEXT,
626, JVL Plaza, 1st floor,
Teynampet, Annasalai,
Chennai-600018
Tamilnadu.
Contact Number: 044 32002628
Email-ID: vaishnavi@nextindia.net
Contact Person: vaishnavi
Company Profile
Our Client is Chennai’s first ever outsourced multimedia BPO center, with facilities that engage state-of-the-art infrastructure, contemporary work environs and features, best-of breed-technology and a well trained, highly efficient workforce, with vertical and horizontal growth prospects. They handle Soft Collection Management and European & North American Payment Management in the form of bills payable & receivable. The ability to access remote databases, integrate databases and external dialers to get remote calling capability and remote call center integration makes our Client to offer flexible resources and operational process implementation.
Contact Details

Company Name:
Client of NEXT

Website:
http://www.nextindia.net

Executive Name:
vaishnavi

Address:
626, 1 Floor
JVL Plaza, Anna Salai
Teynampet
Chennai – Tamil Nadu ,IND 600018

Email Address:
vaishnavi@nextindia.net

Telephone:
91-044-32002628

Keywords: Customer support executive, Call center, Fresher, 2007 Pass out, good communication skills, Telecalling, Telemarketing, Telesales, Voice, Inbound, Out bound.

source   http://www.erozgar.com

Customer Support representative,Technical support representative October 18, 2007

Posted by mwdev2 in BPO.
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SSystems Quest – Jayanagar

Experience:
0 – 1 Years
Location:
Bangalore
Compensation:
Attractive perk,health insurance,transport facility,cafateria
Education:
UG – Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description
Call centre-Inbound and Outbound process for Uk and US shifts
Desired Candidate Profile
Graduates and Undergraduates with EXCELLENT COMMUNICATION skill
Basic knowledge in computer
Flexible with shifts
Agel limit-18-30yrs
Company Profile
We are a 4yrs old Company, managed by professionals with over 13 yrs industry experience. We offer quality training for software courses, networking courses & call center/BPO.
Contact Details

Company Name:
SSystems Quest – Jayanagar

Website:
http://www.ssystemsquest.com

Executive Name:
luxmi

Address:
SSystems Quest – Jayanagar
11/28, 1st Floor, 11th Main
Above Boots Bazar
Jayanagar IV Blk
Bangalore – Karnataka ,IN 560011

Email Address:
directork@ssystemsquest.com

Telephone:
91-080-41301814,41301815

Reference ID:
Job seekers

Keywords: Technical Support officer , Customer care officer with Msc.Bsc background

source   http://www.erozgar.com

Internal Auditing October 18, 2007

Posted by mwdev2 in Banking and Insurance, Finance and accounting.
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Leads Talent International

Job Description
Dear Candidates,
There are opportunities Internal Auditing for  BIG – 4,Industries as well as in Financial Institutions
Qualification

CA – Internal Auditing(( 1 – 8 yrs )
If you are interested please call sangeetha :9890060399 or

About Company
Leads Talent International
Additional Information
Experience:     1 – 8 years
Job Category:      Banking
Job Location:     Delhi, Mumbai
Key Skills:     CA – Internal Auditing(( 1 – 8 yrs )

source   http://www.erozgar.com